At turbowheels, we aim to deliver your orders with efficiency and reliability. Below is an overview of our shipping process and policy:
Order Processing and Delivery Schedule:
- Order Cutoff Time: 5:00 PM (Greenwich Mean Time)
- Order Handling Time: 1-2 Business Days (Monday – Friday )
- Delivery Time: 3-4 Business Days (Monday – Friday)
Order Confirmation:
After you place your order, you will receive an email confirmation with your order number and details. Once your order ships, you will receive a shipping confirmation email with tracking information. We will also notify you when your order has been successfully delivered.
Shipping Carriers:
We use trusted carriers to ensure timely delivery. These include:
- United States Post
- FedEx
- UPS
- DHL
Shipping is FREE for all orders. Standard shipping typically takes 4 to 6 business days within United States .
Shipping Locations:
We currently ship within United States only. Unfortunately, we do not offer shipping to P.O. boxes, APO, FPO, or DPO addresses.
Lost Packages:
If your package is marked as delivered but you have not received it, please follow these steps:
- Verify the shipping address.
- Check all possible delivery locations.
- Ask neighbors or family members if they accepted the package.
- Contact the courier directly with your tracking number to initiate a claim.
If the package is declared lost, please contact us at help@turbowheels.shop with your order number. We will either reship your order or provide a refund, depending on your preference.
Contact Us:
turbowheels
Office: 5254 CHANEY TERRACE PORT CHARLOTTE, FL 33981 ,USA
Email: help@turbowheels.shop
Phone: +17759802716
Operating Hours: Monday – Friday | 9:00 AM – 6:00 PM GMTÂ